When attempting to process a refunded super payment that is partially refunded you will encounter the error "The total refunded does not equal the total in the reprocess report, this will need to be review and processed manually".
To solve this, a manual temporary (will be deleted straight after processing the super payment) payrun must be created to adjust the super payment data to process the refunded super payment.
1. Identify the Pay Period of the Super Contribution Batch that received the Payrun. I.e. 1/12/2024-31/12/2024
2.Create an Adhoc Payrun with a payment date during that period. i.e for Period 1/12/2024-31/12/2024, a payment date of 30/12/2024 is suitable.
3. In the Adhoc Payrun, add in an adjustment as needed.
- Minus SG or REST - Use the "Add Super" button
- Minus Super Salary Sacrifice (Before Tax) - Add an Expense Item and set the Class to "Super Salary Sacrifice"
- Minus Super Salary Sacrifice (After Tax) - Add a Deduction item and set the Class to "Super"
4. Process the Refunded super payment
5. Confirm the amount and process the super payment
6. Delete the temporary Ad hoc payrun that was created