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Frequently Asked Questions

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Error from Xero 3 403 Detail AutheticationUnsuccesful?

The Xero authentication process was unsuccessful. Reconnect your Xero account to fix. 

Navigate to Menu > Settings > General > Global > under System Settings >

Click the Disconnect Xero button

image of the disconnect xero connection

Then click the Connect to Xero button and follow the prompts on the Xero page.

Image of selecting Xero for Integrating Accounting Suite.

Login to Xero with your credentials to authorise the Microkeeper connection.

Image of logging into Xero to allow Microkeeper connection