Frequently Asked Questions

When you need to pay Super but you are missing details for one or more staff members, you can exclude those staff from your Super payment by first creating a group.

 
To create a group, go to Manage > Groups. Add a new group then add all staff to this new group, except for the staff members who should be excluded from your Super payment.

Now on our reports page (Payroll > Reports) before running the Super via Fund report, you will select the group created in the previous step.

The staff excluded from the group will not be included in the Super via Fund report, therefore Super can be lodged successfully without their details.