Frequently Asked Questions

Timesheet software can be configured so employees across multiple Microkeeper organisations can clock in from the same Fingerprint scanner.

User Settings configuration for multiple organizations

When configuring the User Settings of the Timesheet software, set the Username with organizations separated by an "@" symbol.

Example: 

A setup like below will allow employees from both "org1" and "org2" to clock in from the same fingerprint scanner.

Important note on assigning Fingerprints with a multiple organisation configuration

When the Timesheet software is configured for multiple organisations, assigning fingerprints to employees will not be available. 

Instead you will need to reconfigure the Username under User Settings to a single organisation to assign the fingerprint to that emplo