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Super Frequency is missing Global Settings?

Author @Microkeeper
Category Superannuation
Last Modified 20/08/2017


To resolve the error message "Super Frequency is missing Global Settings"

an image of the error message "Super Frequency is missing Global Settings"

Navigate to Menu > Settings > General > Global, under Payroll Settings - Super Frequency

Configure the Super Frequency setting to the appropriate selection. The selection should be the standard frequency the business processes superannuation payments. 

  1. Payrun ($.50 /e/m): Superannuation is processed after every Payrun. This will occur an additional charge of 50 cents per employee per month
  2. Monthly: Superannuation is processed on a monthly basis
  3. Quarterly (Most Common): Superannuation is processed on a quarterly basis. 

an image of the Global Setting , Payroll Settings - Super Frequency configured with the Quarterly option