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Super Frequency is missing Global Settings?

Author Dylan Wong@Microkeeper
Category Superannuation
Last Modified 12/06/2025


To resolve the error message "Super Frequency is missing Global Settings"

an image of the error message "Super Frequency is missing Global Settings"

Navigate to Menu > Settings > General > Global, under Super Settings - Super Frequency

Configure the Super Frequency setting to the appropriate selection. The selection should be the standard frequency the business processes superannuation payments.

  1. Payrun: Superannuation is processed after every Payrun.
  2. Monthly: Superannuation is processed on a monthly basis
  3. Quarterly (Most Common): Superannuation is processed on a quarterly basis.

an image of the Global Setting , Payroll Settings - Super Frequency configured with the Quarterly option


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