Frequently Asked Questions

Category   Billing   Employee   Employee Settings   EOFY   Fingerprint Scanners   General   Groups   HR   Jobs   Leave   Mobile App   Notification Config   Payroll   Payroll Rules   Reports   Roster   Security   Settings   Skills Matrix   STP   Superannuation   Timesheet   VEVO   Xero

what should i do if the timesheet is showing an end time before the start time?

Author @Microkeeper
Category Timesheet
Last Modified 20/08/2017

This issue can occur with the interaction of "Roll Start Time Forwards" setting and two clock events that are close together. 

Example Scenario:

Roll Start Time Forwards: Roster - 15mins
Roster Start: 4:30AM
Clock In: 4:25AM
Adjusted Clock In: 4:30AM
Clock Out 4:26AM

In the above example, the system will have rolled the start time of shift to 4:30AM but create a clock off event at 4:26AM which will cause the issue of showing an end time before the start time.