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Frequently Asked Questions



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How do I let employees know their username and password login details or resend welcome letter?

Navigate to > Menu > Settings > Employees.

Click the 'Welcome Letter' button to send the login details for selected employees via SMS or Email.

Image of welcome letter button options


The welcome letter can also be sent out on a selective basis. 

  1. Select the tick box next to an employees username
  2. Click the "Welcome Letter" button
  3. Select either SMS or Email
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