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What does Unreachable mean on my STP Lodgement?

Author Dylan Wong@Microkeeper
Category STP
Last Modified 06/01/2025

"Un-reachable" means the ATO's Servers were unreachable and did not send us any response to your lodgement to whether they received it.

You have two options: 

  1. Check the ATO's Business Portal, and see if they received it, but did not send us a response message back.
  2. Lodge another STP event with the same settings as last time.