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Guides

Getting Started
  Introduction
  Your Business Settings
  Export From Other Systems
  Add An Employee
  Clocking Hours
  Timesheet Software
  Grouping Employees
  Locations

Rostering
  The Roster Process
  Roster Templates
  Roster Calendar
  Calendar View
  SMS Rosters

Timesheets
  The Timesheet Process
  Timesheet
  Timesheet vs Roster
  Timesheet from Roster

Payroll
  The Payroll Process
  A Payrun
  Rate Rules
  Shift Rules
  Break Rules
  Deduction Rules
  Extra Rules
  Time In Lieu
  Public Holidays

Leave Request
  The Leave Request Process
  Leave Request Review
  Leave Payroll Process

Reports
  Single Touch Payroll
  Payment Summary
  Xero Integration

Other features
  Messaging

SuperChoice
  Processing Super

SuperChoice (Old process)
  Super Clearing House
  SuperChoice Setup
  Adding Super Fund
  Adding Employees
  Super Payment

Employees
  Employee Console
  Smartphone Login
  Push Notification
  Requesting Leave

Developers
  Partner Logo
  API Hello World
  API Add Employee

  Print Guide

App Installation


This guide will demonstrate how to install the Microkeeper App on your Android or Apple Device.




Download


You can download the app to access the employee console from anywhere with an internet connection. 

Download app apple android





Microkeeper for Android


Open Google Play Store

Search  Microkeeper

Microkeeper in app store

Install Microkeeper

Install App


You will be prompted to give Microkeeper permissions.

You must Accept to Install Microkeeper

Accept Access to install app


After you Intially Log into the Employee console you will have to Allow Microkeeper to use your Location. 

You must allow these settings to be able to clock on via GPS. 

Allow GPS on smartphone





Microkeeper for Apple

Open the App Store

Search  Microkeeper

App Store Search


You will be prompted to Allow Notifications and Access to Locations. 

Allow GPS and push notification on iphone


After your intial Log into the Employee console you will have to Allow Microkeeper to use your location.

You must allow these settings to be able to clock on via GPS. 

Allow Microkeeper to user GPS on iPhone




Troubleshooting


Location Information is unavailable - Check your GPS settings are active on your device.

Accurate Location can not be determined - Check your internet and location settings on your device.

User denied the request for Goelocation - Close and re-open the App, Allow Microkeeper to use your Location.


Below are some quick references to check your settings are correct, these may vary depending on your actual handset. 


From the home screen go to Settings > More > Location services and ensure that Access to my location is set to ON and that Use GPS satellites and Wi-Fi & mobile network are both checked.

Location Settings


From the home screen go to APPS > Settings > Connections > Location ensure Location is set to ON and that the Mode is set to High Accuracy

Locations Settings