^
Login

Microkeeper App

The Microkeeper app puts your Employee Console on your phone: your shifts, clocking on, payslips and leave, with notifications when your roster is ready or someone messages you.

This guide covers how to:

  1. Get the app and log in.
  2. Turn on notifications.
  3. Let Microkeeper use your location.
  4. Fix problems logging in.

Get the app and log in

  1. Download Microkeeper from the App Store on an iPhone, or Google Play on an Android phone.
  2. Open it, and allow notifications when it asks.
  3. Log in with your username and password.

The app needs notifications allowed to log you in. If it says Push notifications required to login, turn them on (see below) and try again.

You stay logged in, so next time it opens straight to your Employee Console. Don't have a username yet? It's in your welcome letter. See Getting Started.

Turn on notifications

Notifications tell you when your manager sends out your roster, when you have a message, and when something needs you, such as a skill to complete.

  • iPhone: go to Settings > Notifications > Microkeeper, and turn on Allow Notifications.
  • Android: go to Settings > Apps > Microkeeper > Permissions, and allow Notifications.

Android's App permissions for Microkeeper, with Location and Notifications allowed

Then log out of the app and back in, so Microkeeper can reach your phone.

To check notifications reach you, tap Profile > Your Devices, and tap Test Push beside your phone.

Let Microkeeper use your location

If your employer checks you're at work when you clock on, the app asks to use your location the first time you open the Clock card. Choose Allow While Using App.

The iPhone asking to let Microkeeper use your location, with Allow Once, Allow While Using App and Don't Allow

If you chose Don't Allow, or clocking can't find you:

  • iPhone: go to Settings > Privacy & Security > Location Services and turn it on. Then tap Microkeeper, choose While Using the App, and turn on Precise Location.
  • Android: go to Settings > Location and turn it on. Then in App permissions, allow Microkeeper to use your location, with Use precise location on.

The iPhone's location settings for Microkeeper, with While Using the App ticked and Precise Location on

For the messages you might see when clocking, see Fix a location problem when clocking.

See the phones you're logged in on

Tap Profile > Your Devices to see each phone and computer you're logged in on, and when it was last used. To log a device out and stop its notifications, such as an old phone, tap delete beside it and Confirm.

Changing your password logs you out of every other device.

Fix problems logging in to the app

If the app says your login failed, or keeps showing the login page:

  • Android: go to Settings > Apps > Microkeeper > Storage, tap Clear cache, then open the app and log in again.
  • iPhone: delete the app, download it again, and log in.

Android's Storage settings for Microkeeper, with Clear data and Clear cache

Still stuck? Check your username and password on www.microkeeper.com.au/login.php in your phone's browser. If they don't work there either, see Getting started questions.

App questions

Why don't I get notifications?

Check notifications are on for Microkeeper in your phone's settings, then log out of the app and back in. Use Test Push in Your Devices to check. Some notifications only come when your manager sends them, such as your roster.

How do I print or save a payslip from the app?

Print isn't available in the app. Open Microkeeper in your phone's browser, such as Chrome or Safari, open the payslip and tap Print to save it as a PDF.

Guides related to the app

S2