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App Installation


This guide will demonstrate how to install the Microkeeper App on your Android or Apple Device.




Download


You can download the app to access the employee console from anywhere with an internet connection. 

Microkeeper app login page





Microkeeper for Android


Open Google Play Store

Search  Microkeeper

Microkeeper in android play store

Install Microkeeper

Microkeeper android play store install


You will be prompted to give Microkeeper permissions.

You must Accept to Install Microkeeper

Accept Microkeeper app permissions


After you initially Log into the Employee console you will have to Allow Microkeeper to use your Location. 

You must allow these settings to be able to clock on via GPS. 

Microkeeper app allow location



Microkeeper for Apple

Open the App Store

Search  Microkeeper

App Store Search


You will be prompted to Allow Notifications and Access to Locations. 

Allow GPS and push notification on iPhone


After you initially login to the Employee Console you will have to Allow Microkeeper to use your location.

You must allow these settings to be able to clock on via GPS. 

Allow Microkeeper to user GPS on iPhone




Troubleshooting


Location Information is unavailable - Check your GPS settings are active on your device.

Accurate Location cannot be determined - Check your internet and location settings on your device.

User denied the request for Geolocation - Close and re-open the App, Allow Microkeeper to use your Location.


Below are some quick references to check your settings are correct, these may vary depending on your actual handset. 


From the home screen go to Settings > More > Location services and ensure that Access to my location is set to ON and that Use GPS satellites and Wi-Fi & mobile network are both checked.

Location Settings


From the home screen go to APPS > Settings > Connections > Location ensure Location is set to ON and that the Mode is set to High Accuracy

Locations Settings