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Guides

Getting Started
  Introduction
  Your business settings
  Export from other systems
  Add an employee
  Clock on/off
  Timesheet Software
  Grouping Employees
  Locations

Rostering
  The roster process
  Roster templates
  Roster calendar
  Calendar View
  SMS Rosters

Timesheets
  The timesheet process
  Timesheet
  Timesheet vs roster
  Timesheet from roster

Payroll
  The payroll process
  A payrun
  Rate rules
  Shift rules
  Break rules
  Deduction rules
  Extra rules
  Time in lieu
  Public Holiday

Leave request
  The leave request process
  Leave request review
  Leave payroll process

Reports
  Group Certificates
  Xero Integration

Other features
  Messaging

SuperChoice
  Processing super

SuperChoice (Old process)
  Super clearing house
  SuperChoice setup
  Adding super fund
  Adding employees
  Super payment

Employees
  Employee console
  iPhone login
  Push notification
  Requesting leave

Developers
  Partner Logo
  API Hello World
  API Add employee

  Print Guide
Guide - messaging

Messaging system


The messaging system is designed for documented communication between employees.

The goal on the messaging system is to eliminate the need for email within the business.




Navigate


Menu > Home > Employee Console > Messaging




Create a conversation


There are two ways to create a conversation.

Method 1

(1) Click Create new conversation
(2) Create conversation form will appear
(3) Give the conversation a title
(4) Select the type of conversation this will be

  • Conversation - Everyone in conversation can post messages
  • Billboard - Only managers can post messages


(5) Click Create



create conversation form


Method 2

On the right there is a list of all employees

List of employees online

By clicking an employees name, the system will search for a conversation where just you and that employee are in.
If found, all conversations including just the two employees will be moved to the top of the conversation list.
If there is no conversation found, a conversation will be started and titled with the names of the two people.



Searching for a conversation

Search via title or employee
Type in the search box and the conversation list will display the results.
The example below shows the results when searching for Alice.

Search for converation




Adding someone to a conversation

(1) Select the conversation
(2) Click Settings > Add employees
(3) Search via name or via group
(4) Select employee and click Add Employees

Add employee to conversation





Sending a message

(1) Select the conversation
(2) Type message
(3) Click Send

New message



Coming Soon

Attaching a file to a message

Almost any file can be attached to a message, images, documents, audio, video, etc.
All files that are attached to a message are upload to www.microkeeperfilestorage.com
Microkeeper File Storage is a product for uploading files and embedding them anywhere required.
Contact Microkeeper about our pricing packages for Microkeeper File Storage.

(1) Select the conversation
(2) Click attach
(3) Browse for file and click open
(4) If an image is selected choice the size required. (Desktop Recommend)

The bigger the image size the better the quality but the more space it will take up

Select image size

(5) A progress bar will show the upload progress
(6) Once complete the file will be embedded in the message box
Images will be displayed other files will be given a link to the file
(7) Click send to post the new message
Below is an example of an image and document attached

File attachment