Processing Super Payments

This guide will explain how to make a super payment with Microkeeper via the SuperChoice gateway.



 > Study > Reports >  Select desired period - Super Via Fund - HTML


Select the Period you will be processing Super payments for.

This can be any period whether you pay Quarterly or Monthly.

Select the Super via Fund Report.

From the drop down list select HTML. This will give us a summary of which funds and employees we are about to make contributions to.

Reports Page

Missing Details

If there are any missing or incorrect details a red box will appear on the left.

These will have to be fixed before you can proceed.

In the below example, Joel does not have a Super Fund selected.

You can click on the name in the red box and amend the missing super fund.

The employee can also amend these details from their employee console.

Once the details are complete, you can complete processing. 

Missing detail detection

Confirm Amounts In Accounting Suite

It's best practice to confirm the amounts in your accounting suite before processing super.

This helps prevent double paying and making sure the total in Microkeeper matches the total in the accounting suite.

To do this, select the appropriate Super Payable account and Date Range.

Accounting suite super comparison

Making a Super Payment

If all your employees Super Details are complete, you are ready to make payment.

Confirm the amount to be paid, confirm you have reviewed the report and click Pay Super to make the super payment.

Making a super payment

This data has now been sent to SuperChoice, they will debit your bank account and make sure the contributions go the correct funds.


A payment can take 1-3 business days to be deducted from your account.

Once cleared the payment will take about 5 business days to be processed.

In SuperChoice you can see how a payment is progressing and if it was successfully distributed amongst the funds.

If you have any concerns Microkeeper is happy to walk you through this process.

Refunded Super

SuperChoice will refund any unsuccessful Super payments to the allocated business bank account.  You can view details regarding refunded Super by logging onto SuperChoice.

Once logged in to SuperChoice: 

1) Select Contributions

2) Select Current Financial Year under Date Filter

3) Select just Errors under Feedback Severity

4) Click Search

Now only the errors will be shown: 

5) Click the Red box

6) Select the Employee's name from the list or errors

An error message like the below example will be displayed: 

After actioning the error, you can reprocess super for the same period.

Select the employee affected and confirm the amount matches the amount refunded.