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Break Rules

A Break Rule takes a break out of a shift when the pay run works out its hours. It applies to shifts of a set length or longer, and places the break a set number of hours into the shift. An unpaid break is taken off the hours paid; a paid break is recorded on the shift but still paid.

Required planAll plans
Required accessSettings and Payroll - Full Access

Navigate to Menu > Settings > Payroll Rules > Break Rules.

A shift from 9am to 5pm with a 30 minute unpaid break from 12pm. Shift Length 5 hours: the rule applies to shifts 5 hours or longer. Break After 3 hours: the break starts 3 hours into the shift. Break Duration 30 minutes: 7.5 of the 8 hours are paid.


Choose how a break is applied

Under Automated, choose who decides whether the break is taken:

OptionWhat happensUse it when
AutomatedApplied to every shift long enoughStaff always take the break
SkippableApplied, unless the employee or a manager skips itStaff sometimes work through the break
Skippable (By manager only)Applied, unless a manager skips it in TimesheetsOnly managers should decide a break was missed
SelectableOnly applied when the employee or a manager adds it to the shiftThe break is occasional, such as a meal break on some shifts

Add a Break Rule

  1. Click Create Break Rule. Click Standard 30 min to fill in an unpaid 30 minute break on shifts of 5 hours, 3 hours in.
  2. Enter a Name, such as "30 Min" or "Restaurant 30 min".
  3. Choose Paid Break or Unpaid Break.
  4. Choose how it's applied under Automated.
  5. Choose the Day and the Group, or ALL.
  6. Enter the Shift Length, the shortest shift it applies to, in hours, such as "5" or "4.5".
  7. Enter Break After, how many hours into the shift the break starts, such as "3".
  8. Enter the Break Duration in minutes, between 5 and 300.
  9. Click Save Break Rule.

The Break Rule form with marks matching the steps: 1 the Standard 30 min example, 2 Name Restaurant 30 min, 3 Unpaid Break, 4 Automated, 5 Group ALL, 6 Shift Length 5 hours, 7 Break After 3 hours, 8 Break Duration 30 minutes, and 9 Save Break Rule

Job Charge only affects job costing, not pay: Uncharged takes the break off the hours charged to the Job.

Every Break Rule that matches a shift is applied, so a long shift can have a 10 minute paid break and a 30 minute unpaid break from two rules.


How staff skip or add a break

While they're clocked on, staff choose the break under Break on the Clock card of the Employee Console, such as "Skip 30 min break on 5 hour shift" or "Add 30 min break on 5 hour shift", and click Add. They see Skippable and Selectable breaks for their Groups. The shift's Breaks row shows what they chose.

The Clock card on the Employee Console showing a skipped 30 minute break in the Breaks row


How managers skip or add a break

  1. Navigate to Menu > Rosters > Timesheet and click the shift.
  2. Under Breaks, choose a break from Skip break or Add break.
  3. Click Update.

Managers can skip every Skippable break, including Skippable (By manager only). See Timesheets.


Break Rules troubleshooting

Why wasn't a break taken out of a shift?

Check the shift is at least the rule's Shift Length, on one of its days, and the employee is in its Group. A Selectable break is only taken out when it's added to the shift, and a Skippable break isn't when it's been skipped.

Why is overtime starting later than I expected?

Shift Rules of Type Hours Breaks Removed count only the hours worked, so an unpaid break pushes overtime later. Use Hours Breaks Included to count from clock on. See Shift Rules.


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