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Clocking Options

Staff clock on when they start work and off when they finish, and those times become their timesheet. Each employee's Employee Clocking setting decides how they can clock: from their phone anywhere, only at work, only at a scanner, or not at all.

Required planStandard Enterprise. Facial recognition needs Enterprise.
Required accessTo set Employee Clocking: access to edit the employee, with HR, Payroll or Settings access

Ways staff can clock on and off

Choose a way below to see how it works for your staff and how to set it up.

A phone showing the Clock card and the Clock on button

Console or app

From their phone or any device, anywhere.

A phone inside a Location's GPS circle can clock on; one outside can't

GPS

From their phone, only when they're at one of your Locations.

A computer on the work Wi-Fi clocking on

Work network

Only from devices on your work network.

A shared screen with username, password and an on-screen keyboard

Quick Clock

A shared screen at work where staff sign in to clock.

A fingerprint scanner and an NFC tag held to its reader

Fingerprint or NFC

A touch of a finger or a tag at a PC at work.

An iPad recognising an employee's face

Facial recognition

A look at an iPad on the wall. Enterprise only.

How they compare:

Way to clockStops staff clocking each other onBest for
Employee Console or the Microkeeper app, on any deviceNoSmall teams who work together
With GPS, anywhere or only at your LocationsNo, but you see where they wereStaff who start at different sites, such as trades and drivers
Only on your work networkNoStaff who work at the business's computers
Quick Clock, a shared page with each person's passwordNoA shared tablet or PC at the door
Fingerprint scannerYesLarge teams where speed and security matter
NFC tag at a readerNoLarge teams where speed matters
Facial recognition iPadYes, and keeps working offlineLarge or touch-free sites. Enterprise only

Choose how each employee clocks

Navigate to Menu > Settings > Employees, click Edit next to the employee, and choose their level under Employee Clocking. It saves as soon as you choose it. Each level also allows the ways listed above it, so Any internet device includes GPS, your network and scanners.

Employee ClockingHow they can clock
DisabledThey can't clock. Use it for staff paid from the roster or a salary.
NFC / FingerprintOnly at a fingerprint scanner or NFC reader. Tick Facial Recognition under it for the facial recognition iPad.
PC restrictedFrom the Employee Console, but only on your work network.
GPS location restrictedFrom a phone, only when it's within range of one of your Locations. Their position is saved on the timesheet.
GPS any locationFrom a phone anywhere, with their position saved on the timesheet.
Any internet deviceFrom the Employee Console or the Microkeeper app, anywhere.
Self managedLike Any internet device, and they can also add their own shifts to the timesheet. Turn on timesheet approval so a manager checks them.

Info

Staff you add with Add Employee start on NFC / Fingerprint, so they have no Clock on button on the Employee Console. Change it for each new employee, or choose an employee to copy under Copy Settings and Groups from: when you add them. A change takes effect the next time the employee logs in.


Clock on from the Employee Console or app

  1. The employee opens the Employee Console, or the Microkeeper app, and finds Clock.
  2. They check the Location, Role and Job. Each starts on their rostered shift's, marked "(Default)", and they can pick another.
  3. They click Clock on.

The Clock card on the Employee Console for a Melbourne Restaurant waiter, with Location, Role and Job and the Clock on button

To move to other work partway through a shift, such as from the bar to a private function, they choose the new Location, Role or Job and click Switch. That ends one shift and starts the next. At the end of the day they click Clock off. If your break rules let staff choose breaks when clocking, a Break list appears while they're clocked on.

Staff only see the Locations whose staff Group includes them, the Roles linked to the chosen Location, and the Jobs they can clock onto. If they change the Location, they need to choose the Role again.


Only allow clocking at your Locations with GPS

  1. Set each Location's position on its Geo-Fence tab. See Locations.
  2. Set how close staff must be: navigate to Menu > Settings > General > Global, click Timesheet Settings, and set GPS Radius. Start at 70 metres and increase it by 50 if staff at work are refused. It can be 40 to 1000 metres.
  3. Set those staff to GPS location restricted.

What the employee sees with GPS clocking. Within range of Melbourne Restaurant, their phone says GPS found, closest location Melbourne Restaurant 25m away, and shows Clock on. Out of range, 2.4km away, it says Outside of location and they can't clock on.

The Clock on button appears once their phone finds their position, accurate to within 500 metres. On the timesheet, click the pin beside a shift to see where they clocked.


Only allow clocking on your work network

  1. On a computer at work, navigate to Menu > Settings > General > Security.
  2. Under Add IP address or Domain, the current network is already filled in. Add a Description, such as "Melbourne office", and click Add IP/Domain.
  3. Set those staff to PC restricted.

What the employee sees with network-restricted clocking. On the work network, a computer clocks on and off as usual. Anywhere else, such as a phone on 4G, they see Clocking is not permitted from this network.

If your internet provider changes your address from time to time, add a domain that always points to your network instead. To also limit fingerprint, NFC and Quick Clock clocking to these networks, set Restrict Clocking By IP Address to IP Restricted (Recommended) in Timesheet Settings.


Set up a shared Quick Clock page

Quick Clock is a page for a shared tablet or PC at work. Open microkeeper.com.au/quick_clock.php on it. Each employee types their username and password and presses Login, which clocks them on, or off if they're already on. Usernames used in the last 30 days appear as buttons to tap.

The Quick clock timesheets page, with usernames used recently on the left, Username and Password with a Login button, and an on-screen keyboard

To charge every clock-on at that device to one Job, add the Job's ID to the address, such as quick_clock.php?JID=1234. To find the ID, hover over the number in the Job's ID column on the Jobs page.


Clock on with a fingerprint or NFC tag

Staff touch a fingerprint scanner, or hold their NFC tag to a reader, at a Windows PC running the Microkeeper Timesheets app. The app shows their name as they clock on or off. Set them to NFC / Fingerprint or higher. To set up the app and enrol each person, see Fingerprint and NFC.

The Microkeeper NFC Tag Reader app on a PC, showing John Smith has Clocked On after a fingerprint scan


Clock on with facial recognition

Staff look at an iPad mounted at work, which recognises them and clocks them on or off. Nobody can clock on for someone else, and clock-ons are kept on the iPad if the internet drops. It needs the Enterprise plan. To set up the iPad and register each face, see Facial Recognition.

An iPad on a stand running facial recognition, asking the employee to look at the camera


Where a clocked shift gets its Location, Role and Job

Every shift records a Location, Role and Job, so you can see what each one costs. See Cost Centres.

How the shift was recordedWhere its Location, Role and Job come from
Employee Console or appWhat the employee picked. The lists start on their rostered shift, or their profile defaults if your setting allows it.
Quick Clock, fingerprint or NFCWhat the page or app was set up with, then the rostered shift, then the profile defaults.
Facial recognition iPadWhat the employee picked on the iPad, then the iPad's setup, the rostered shift and the profile defaults.
A manager clocking them onThe rostered shift nearest the time entered, otherwise the profile defaults if your setting allows it.
Added on the Timesheets pageWhat you choose. The form starts with the rostered shift's, or the employee's defaults.

Whether profile defaults fill the gaps is set by Default 3D Cost Centre in Timesheet Settings. Choose Default Location/Role/Job to Timesheet to use each employee's Default Location, Default Role and Default Job from their profile, under Payment and Employment. Choose No Job when missing to leave them empty, so a missing Job shows up instead of being filled in.


Clock staff on or off for them

Managers with Timesheet - Full Access can clock staff on or off, such as when someone forgets.

  1. Navigate to Menu > Home > Dashboard, and find Employee Status.
  2. Click the clock button beside the employee, or tick several and click Clock On or Clock Off at the bottom.
  3. Enter the Time, or tick Use start time from Roster, and choose the Job if needed.
  4. Click Clock On or Clock Off.

The Control Panel, at Menu > Home > Control Panel, has the same options under Clock Status.


When staff forget to clock on or off

  • Forgot to clock on: set Roster Missing Clock On to Send email if roster missing clock on in Roster Settings. Every 15 minutes, Microkeeper emails the manager when a rostered employee hasn't clocked on.
  • Forgot to clock off: at midnight they're taken off the clock with no end time, and the manager is emailed. Add the end time on the Timesheets page. If staff work overnight, set Shift Work to Shift Work - Staff work past midnight. See Timesheets.

Who gets these emails is set under Clocking Issue in Notifications.


Clocking troubleshooting

Why can't my staff clock on from their phone?

Their Employee Clocking is probably NFC / Fingerprint, the setting for new staff. Change it to Any internet device or a GPS option, then ask them to log out and back in.

Why does it say "Clocking is not permitted from this network"?

The employee is PC restricted, or IP restriction is on, and they're not on a network listed on the Security page. Connect them to the work network, or add it on the Security page.

Why won't GPS clocking let someone clock on at work?

Their phone may not have an accurate enough position yet, or the GPS Radius is too small. Ask them to turn on location services and wait outside for a moment, check the Location's Geo-Fence pin is in the right place, or increase GPS Radius by 50 metres.

Why is every shift going to the employee's default Job?

Default 3D Cost Centre is set to Default Location/Role/Job to Timesheet, so any shift without a picked or rostered Job takes the profile's Default Job. Choose No Job when missing, or clear the employee's Default Job.


Guides related to clocking